About Us

Contact Us
417 Egypt Rd.
Norristown, PA 19403

Two Have Become One

Penny's Flowers opened in Glenside in 1937. We are proud to join Plaza Flowers and allow a new family to continue as Glenside’s premier florist, event decorator and gift shop.We have partnered with the Drummond family to create Penny's by Plaza Flowers, serving Philadelphia and suburbs with high quality flowers, plants, and gift baskets 7 days a week. You now have the opportunity to experience the best of both stores. The distinctive designs and friendly service will continue, plus

Florist Lansdale

 Fresh, farm-direct flowers in award-winning designs.
Personalized gift baskets with custom images and logos on the ribbons.
Longer store hours with service 7 days a week.
Quick delivery by friendly drivers in our fleet of 14 vehicles.
Immediate delivery confirmations via email.
Free birthday and anniversary reminders.
Nationwide delivery and Fedex gift basket shipping.

Since our inception, Plaza Flowers has offered delivery to the entire Philadelphia region seven days a week. Customers now know where to find flowers and gifts at any time, making Plaza Flowers their first choice for gifts. Plaza Flowers has been voted as "Best Florist" by several regional publications, Pennsylvania's "Florist of the Year" and has been ranked as a "Top Florist" by three national wire services. Plaza Flowers has been selected to design flowers for thousands of weddings, three presidential inaugurations, and the GOP 2000 Convention in Philadelphia. Click here for more testimonials from satisfied customers. 

Plaza Flowers

417 Egypt Rd

Norristown, PA 19403

Other Locations ^

Store Hours:*


Our retail florist stores are open once again. While we need to limit the number of people in the store, wear masks, and keep our social distance we are glad to welcome you back inside!

Jeffersonville Location

Monday - Saturday 7 am - 6 pm Eastern Time
Sunday 9 am - 3 pm Eastern Time
(September thru June 9 am - 5 pm)

Glenside Location

Monday - Saturday 8 am - 6 pm Eastern Time
Sunday 9 am - 3 pm Eastern Time
(September thru June 9 am - 5 pm)

Center City Location

By Appointment Only

Closed in observance of the following holidays:
New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
We may have limited hours on other holidays, please call to confirm hours.

Family Values

Dottie Drummond, a second-generation florist, purchased a small flower shop in 1983. Her sales volume grew too quickly for this 700 square foot store in King of Prussia, Pennsylvania. Eleven months after the grand opening she purchased her second location in Norristown, which was planned to support the primary sales location in King of Prussia by housing the offices, warehouse, and design facility. This new location became one of the busiest intersections in the Philadelphia region.

Dottie's success was the result of a very simple philosophy: "Deliver beautifully designed fresh flowers everyday." Many people thought she was crazy. Everyday? Even evenings and Sundays? No florists are open on Sunday.

But Dottie understood that Plaza Flowers had to be available for every occasion, even evenings and Sundays. She instilled this "be there for your customers" attitude into every member of her team, especially her daughter, Heather, and son Chris, who now run the family business. Chris and Heather have worked hard to make sure every customer gets the personalized attention that Mom promised. This was expanded to a national level as Chris and Heather developed a network of affiliate florists throughout the country.

Florist PhoenixvilleNow customers can trust Plaza Flowers whether the recipient is across the street or across the country. Every order receives the same personalized attention and commitment to quality.

Quality was improved even more when Heather began sourcing the finest quality flowers direct from farms around the globe. Selling only the freshest blooms from farms in Holland, Ecuador, Columbia, Costa Rica, Hawaii, and California strengthened Plaza Flowers' position as Pennsylvania's leading florist.


Our Design Team


Chris Drummond, AAF


Heather Drummond

Vice President

Samantha Pascal, CFD

General Manager & Director of Education

Kellynoreen Pascal

Design Director & Special Events Coordinator

Arlene DelBuono

Customer Service Manager

Debbie Pontino

Lead Gift Consultant

Renate Herrmann

Delivery Director

Karl Herrmann

Webmaster & Information Technology

Barry Barnett

Floral Designer


Andrew Ragusa

Sales & Merchandising Director


  Melanie Murphy

  Floral Designer

Adam George

Floral Designer

Mike Ravenel

Happiness Ambassador

Lawrence McDuffie

Care and Handling

John Walker

Happiness Ambassador

Nancy Utz

Gift Consultant


Carol Bieber

Senior Horticulturalist

Cindy Scott

Gift Basket Coordinator

Dotty Butler

Sales Coordinator

Hiroko Eberhart

Senior Floral Designer

Margey Shepherd

Marketing Coordinator

Gwen Whaley

Floral Designer

Darryl Gibson

Happiness Ambassador

Sean King

Happiness Ambassador

Maribeth Reilly

Gift Consultant

Mayumi Goto

Senior Floral Designer

Dorothy Drummond died in 2005, but her legacy continues. For twenty years her business card read "Personalized Attention Given Every Order." This drives each member of our team to remember that every order is a gift or decoration for a very special occasion in someone's life. We treat each of these occasions as if it were our own. Each design is crafted with pride and each delivery is made with care to ensure that our gifts add excitement and beauty to all of life's occasions.

Our award-winning design team is passionate about flowers and floral design.
When you need to send a gift or decorate your home, ask us for a special suggestion. Let us knock your socks off with a distinctive floral design or spectacular gift basket.

Florist King of Prussia Flower Delivery King of Prussia


Any Occasion, Anywhere.

Plaza Flowers is proud to provide delivery for any occasion, anywhere. Our immediate delivery area consists of the five-county Philadelphia region . These deliveries are completed from our design studio in Norristown, PA. From this facility we also ship gift baskets and permanent florals throughout the world. For delivery of perishable flowers outside of the Philadelphia region we rely on our carefully selected preferred design centers in each local market. So you can rest assured that every order, across town or across the country, receives the same personalized attention that has been the cornerstone of our success.

Please click here for a list of local Funeral Homes to which we deliver seven days a week.

Please click here for a list of local Hospitals to which we deliver seven days a week.

Our Guarantee

We back all of the selections in this catalog with our satisfaction guarantee. If, for any reason, the product does not meet your expectations we will replace it promptly. All replacements are honored within 5 days of delivery - original products must be returned.

Remember to follow the instructions on the care tag for longest enjoyment.

Our Mission

The management and staff at Plaza Flowers are committed to providing top quality flowers, plants, related gifts, and services. Because of the role our products play in the expression of your sentiment, we do not merely sell products; we convey your feelings. With this in mind, we strive to serve our customers with unsurpassed excellence. We hope that our customers and the recipients of their gifts enjoy the beauty, fragrance, and cheer that our products provide. Our goal is to exceed their expectations time after time.

It is equally as important to make your experience with Plaza Flowers enjoyable and convenient. To achieve this, management relies on the friendly, knowledgeable members of our team to give you the personalized attention you deserve.

Substitution Policy

"Sometimes, due to lack of certain flowers in different parts of the country, we may be forced to use floral substitutions. However, care goes in to ensure that the flowers of substitution are of equal quality, and that the arrangement matches the colors and theme of the arrangement. Around major holidays, keepsake items may also be substituted due to high demand. In the case of single-flower arrangements, such as all rose or orchid bouquets, we may substitute different colors, but matching the flower type is our top priority."

Contact Information

If you have any questions or need more information, please call us directly at (800)841-7363. We're always here to serve you and make your flower-sending experience a pleasure.

Customer Service Department: csd@pflorist.com

Delivery Policy

A delivery fee of $11.95 will be added to each order, for each address. Discounts are offered for local deliveries. Need it quickly or first thing in the morning? Call now and ask for our Express Delivery Service.


Your Penny’s by Plaza Flowers family places the health and safety of customers, employees and vendors as a top priority. Therefore we are closely monitoring the situation and following all CDC protocols and guidelines. It is reassuring that the U.S. Department of Agriculture (USDA) and the U.S. Food and Drug Administration (FDA) have no reports of human illnesses that suggest COVID-19 can be transmitted by packaging, food, or fresh products like flowers, but we remain committed to best practices with regard to hygiene and sanitation.


Specific steps we have taken to protect our staff and customers:

  • Daily disinfecting of all facilities including door knobs, countertops, phones, keypads, keyboards, mice, tools, and equipment.

  • Disinfecting delivery vehicles at the end of each route.

  • Eliminated the “hand-delivery” requirement. Drivers may notify recipients of delivery and leave the gift at the door.


Reduce handling of credit cards and money:

  • Order and prepay at Pflorist.com and choose in-store pick up.

  • Call to prepay your order prior to pick up.

  • Use our contactless payments such as Apple Pay and Google Pay in-store.


The positive effects of flowers on emotional and mental well being are critically important. Flowers and plants will continue to play an integral role in our community during these challenging times. Whether you are expressing love, concern, celebration, friendship, sympathy, we will be here to exceed your expectations.


Payment Options

We accept the following payment methods:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • House Account
  • Pay in Store


Occasionally, due to changes in daily availability, our design team may need to make substitutions. We are careful to always maintain the style and color palette of the arrangement you selected, using flowers of equal or greater value. Additionally, we design your bouquet in a vase that most closely matches the one pictured, but minor substitutions may occur.

Privacy Policy

Plaza Flowers is committed to making sure our customers have their privacy protected. This privacy statement was created to demonstrate that commitment.

Information We Collect

We require your contact information such as your name, e-mail and mailing address upon creating an account or making a purchase. You will not be able to complete the transaction in progress until you do so.

Our website collects basic information to analyze user demographics and interests, however this does not identify individual users. We use this information to improve the quality of our website and better serve our customers.


Your hard drive stores small files detailing your activity on various websites. These are called cookies, and the cookies on our website don't contain any information that personally identifies you. We employ cookies so our website can view you as a returning customer, and don't have to reenter information given to us in prior visits. While most browsers allow you to customize whether or not you wish to allow cookies, certain features of this website cannot be utilized unless cookies are enabled in your browser.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may also send you information such as service changes, sales, or anything else we deem being of interest to subscribers. If you don't wish to receive these offers and information, you may send us an email with a subject line "no emails" or reply to one of our offers with "no emails" in the subject line.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us information about your activity on our site, we may collect and use this information obtained in order to solve disputes, troubleshoot problems, or even enforce the agreement outlined in our Terms of Use page.

We may report site statistics with other businesses, but these statistics will contain no personal information beyond site traffic and sales.

Your information may be shared with reputable vendors like Teleflora in order to provide you with special deals and offers that you may not receive otherwise in order to enhance your experience as a customer. It may also be used in connection with our delivery services or other services provided on our site. However, it will not be shared for any other purpose and will be kept secure.

We are unable to guarantee that private communications and other personally identifiable information cannot be disclosed in ways not otherwise described in this Privacy Statement. For instance, we may disclose information to the government or third parties in certain circumstances, and third parties may illegally intercept or access private communications. You authorize us to disclose any information about you to law enforcement or other government officials if we deem it necessary, and we will if we see fit. We will do so in cases that are appropriate such as investigation of unlawful activity such as fraud, intellectual property infringements, or other illicit activity that may expose us to legal liability.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best available for companies to ensure that their commerce transactions are secure.

Although there is no perfect security on the internet, all of our private user information is stored in an encrypted format in our servers.

Linked Sites

Our Privacy Policy exists for our site specifically, are we are not responsible for the privacy policies or content of other websites that our website may contain links to.

Changes to Privacy Statement; Consent
As our Privacy Policy may change from time to time, we recommend that you review this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.